Please call the 'Faults and Emergencies' number shown in the top right corner of your Energy Account. This is the number to contact your local distributor who will best be able to help you. If you can't find a copy of your account, simply call us on 133 298, select option 1 and we’ll be able to help you out.
Power failures, although rare, do happen every now and then. It’s a good idea to be prepared and have an action plan.
If you can smell gas, please follow these steps:
Gas supply failure
If the gas supply to your house fails, please follow these two easy steps: